Connecting Patients, Supporting Practices.
Chat with us for 10 minutes to learn how we can maximize your new patient opportunities!
Who We Are
Live Call Answering
PFC agents are highly experienced in all practice management systems and are experts in schedule optimization, allowing them to seamlessly book patients directly into your schedules. Based in the U.S. and fully bilingual, our agents operate as a true extension of your practice and have successfully partnered with clients across a wide range of dental specialties, delivering consistent, proven results.
Your Healthcare Communication Experts
Dental Practice Support
Patient Flow Communications Call Center specializes converting your leads to appointments and offers exceptional Dental Practice Support along with effective lead management services. Our team of professionals is dedicated to building relationships that make your practice stand out!
Building Patient Trust
Continuous coaching is what sets Patient Flow Communications Call Center apart. Our Call Agents are experts in relational screening and booking, which enhances our lead management services and results in more appointments and increased show rates. Clients receive Dental Practice Support by managing KPIs for full transparency as we collaborate for increased production and collections.
New Patient Scheduling
PFC Agents are professionally trained to provide exceptional Dental Practice Support by working seamlessly within YOUR practice management systems. They ensure scheduling coverage both inside and outside established office hours, enhancing Patient Flow Communications Call Center services, improving patients' experiences, and maximizing New Patient opportunities through effective lead management services!
Transparency is Key
We know you spend money on marketing, how is that converting? How much is each missed call or lead costing you? We can tell you!
We take over your leads (calls, emails, texts, form fills) and provide both weekly and monthly reporting in the form of a live meeting or a quick email - your preference! Reporting on your lead conversion rate, show rate, and more will keep you informed. Our providing regular KPIs helps you see the value of the services we provide.