Patient Flow Communications

Specialty Dental Call Center and lead conversion service that acts as an extension of your practice

Patient Flow Communications

Specialty Dental Call Center and lead conversion service that acts as an extension of your practice

Patient Flow Communications: Providing Your Answers

Who We Are

Patient Flow Communications Call Center specializes converting your leads to appointments and offers exceptional Dental Practice Support along with effective lead management services. Our team of professionals is dedicated to building relationships that make your practice stand out!

The improvements we’ve seen in scheduling and patient satisfaction have been immediate and measurable. Our show rate went from terrible to 80% with the call center and our patients notice the difference!

Dr. Michael Rizk (Warm Smiles Dental Implant Center - Kansas

what we do

Live Call Answering

Agents with specialized knowledge in advanced dental procedures (like full arch tooth replacement) answer calls as an extension of the practice, using custom scripts to match the tone and style of the office.

Lead Qualification

Capturing and screening potential patients from marketing sources to convert inquiries into scheduled appointments.

Appointment Scheduling

Booking patients directly into your practice’s calendar, we are familiar with a wide variety of dental practice management systems.

Revenue Optimization

By managing both inbound and outbound communications, PFC boosts new patient acquisition and facilitates case acceptance by setting up internal teams for success.

Reporting & Compliance

PFC Provides detailed weekly and monthly reporting and works as a partner in helping your practice reach it’s goals. PFC is fully HIPAA compliant to ensure complete data privacy.

"Knowledgeable, responsive, and genuinely invested in our success" - Dr. Michael Rizk

Chat with us

Your Communication Experts

Dental Practice Support

Continuous coaching is what sets Patient Flow Communications Call Center apart, our Call Agents are experts in relational screening and booking. By engaging with patients early, building trust, and guiding them through the scheduling process, we help present more informed, prepared patients which ultimately increases your practice’s ability to close cases.

New Patient Scheduling Support

PFC Agents are professionally trained to provide exceptional Dental Practice Support by working seamlessly within YOUR practice management system. They ensure scheduling coverage both inside and outside established office hours, improving patients' experiences, and maximizing New Patient opportunities through effective lead management services.

Transparency is key

Our Experience

We know you spend money on marketing, how is that converting? How much is each missed call or lead costing you? We can tell you!

We take over your leads (calls, emails, texts, form fills) and provide both weekly and monthly reporting in the form of a live meeting or a quick email - your preference! Reporting on your lead conversion rate, show rate, and more will keep you informed. Our providing regular KPIs helps you see the value of the services we provide.